1 Introduction

(a)  IN SPORT APP Pty Ltd (ACN 693 098 967) is referred to in these Terms and Conditions as “we”, “us”, “our” and similar.

(b)  IN SPORT APP is a live streaming, fan engagement and video on demand subscription service that provides its customers with access to a range of sporting events and programs and related audio-visual content (the Content) for streaming over the internet to a range of Devices. (Goods and Services).

(c)  The website at the domain name http:www.insportapp.com.au (Website) is owned and operated by us.

(d)  We reserve the right to change these Terms and Conditions:

(i)      with reasonable prior notice to you, the reasonableness of the time period depending on the nature of the change, where urgent or safety related changes are effective immediately and other changes might be effective after up to 1 month;

(ii)     where the notice is provided in writing, by updating these Terms and Conditions on the Website or emailing you the updated Terms and Conditions or via any other reasonable method chosen by us from time to time; and

(iii)    without giving you any explanation or justification for such change.

(e)  By accessing the Website or any IN SPORT APP social media site, purchasing, downloading, creating an account for and/or accessing and/or subscribing to the IN SPORT APP application, providing us with any material or information, via the Website, any IN SPORT APP social media site or IN SPORT APP application, or via email, telephone or otherwise; you are agreeing to the Terms and Conditions, as listed on our Website at that time.

(f)   We suggest that each time you access our Website and/ or Mobile or MetaQuest headset and mobile device applications created by IN SPORT APP, you read the Terms and Conditions.

2 Definitions

Customer Data means all text, pictures, photographs, sound, graphics, video, personal information including address details, geolocation data and other data manually input by you into your Account or collected by the IN SPORT APP application about you as a consequence of your use of the IN SPORT APP application.

Moral Rights has the meaning given under the Copyright Act 1968 (Cth) and includes any similar rights existing in other countries.

3 Website, Social Media Site, Software and App

3.1 Intellectual Property

(a)  Nothing in these Terms and Conditions constitutes a transfer of any Intellectual Property Rights.

(b)  The material on the Website, any IN SPORT APP social media site, and the IN SPORT APP application is copyright © 2025 and onwards to IN SPORT APP and other copyright owners.

(c)  All logos, brand names and service names that identify us on the Website, any IN SPORT APP social media site, and the IN SPORT APP application are our copyright works and/or our trade marks. All articles, blogs, biographies and other information on this Website, any IN SPORT APP social media site, and the IN SPORT APP application are our copyright works, unless otherwise specified. All other copyright works and/or trade marks on this Website, any IN SPORT APP social media site, or IN SPORT APP application are the property of their respective owners. We reserve all intellectual property rights, including, but not limited to, copyright and trade mark rights in all content published on this Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or otherwise connected with the Goods and Services (Intellectual Property Rights). You must obtain written permission before using any Intellectual Property Rights. Any unauthorised use of Intellectual Property Rights may violate contractual, copyright, trade mark, Moral Rights and other rights or legal protections and could result in criminal or civil penalties.

(d)  You acknowledge that we (or any third party licensors of ours) own all Intellectual Property Rights.

(e)  When using the Website, any IN SPORT APP social media site, or the IN SPORT APP application, you must not:

(i)      breach any laws, including any relevant legislation of the Commonwealth and the State of Queensland, or of the location where you are accessing the Website, any IN SPORT APP social media site, or the IN SPORT APP application;

(ii)     use the Website, any IN SPORT APP social media site, or the IN SPORT APP application to cause harm to any other user;

(iii)    use the Website, any IN SPORT APP social media site, or the IN SPORT APP application in any way that could damage our reputation; ‍

(f)   We reserve the right to serve you with notice if we discover that you are involved in:

(i)      introducing malware;

(ii)     spamming, hacking, or bypassing our systems or protective measures;

(iii)    jailbreaking, adversarial prompting, or prompt injection, except as part of our safety and bug testing programs;

(iv)    accessing or using the Website, any IN SPORT APP social media site, and/or the IN SPORT APP application or the Intellectual Property Rights in fraudulent or deceptive ways, such as:

• phishing

• creating fake accounts or content, including fake reviews

• misleading others into thinking that generative AI content was created by a human

• providing services that appear to originate from you (or someone else) when they actually originate from us

• providing services that appear to originate from us when they do not

• using our Goods or Services to violate anyone’s legal rights, such as intellectual property or privacy rights

• reverse engineering our services or underlying technology, to extract trade secrets or other proprietary information, except as allowed by applicable law

• using automated means to access content from any of our Websites, any IN SPORT APP social media site, and/or the IN SPORT APP application for example, by crawling, training, or other activities

• ‍using AI-generated content from our Website, any IN SPORT APP social media site, and/or the

• IN SPORT APP application to develop machine learning models or related AI technology

• hiding or misrepresenting who you are in order to violate these terms

• providing services that encourage others to violate these terms

(v)     reproduction of the Intellectual Property Rights in any material form;

(vi)    distribution of the Intellectual Property Rights in any material form;

(vii)   selling of the Intellectual Property Rights in any material form;

(viii)  re-transmission of the Intellectual Property Rights by any medium of communication;

(ix)    storing the Intellectual Property Rights in any storage media;

(x)     uploading or reposting the Intellectual Property Rights to any other site on the Internet;

(xi)    modifying or copying the layout of the Website, any IN SPORT APP social media site and/or the IN SPORT APP application;

(xii)   modifying or copying any computer software or code contained in the Website or IN SPORT APP application;

(xiii)  “framing” the Intellectual Property Rights on the Website with other material on any other website;

(xiv)  reformatting the Website or any of the Intellectual Property Rights on the Website;

(xv)   metatag or mirroring of the Website; and

(xvi)  using data mining robots or other extraction tools in relation to the Website, any IN SPORT APP social media site and/or the IN SPORT APP application.

(g)  Despite the above restrictions on use of the material on the Website, you may download content from the Website for your personal non-commercial use provided you do not remove any copyright and trade mark notices contained on the content.

(h)  You will not directly or indirectly do anything that would or might invalidate or put in dispute our title in the Intellectual Property Rights.

(i)    If any person makes any claim alleging that any of the Intellectual Property Rights are invalid or infringe any intellectual property or Moral Rights or any other rights of any person, or if you know or suspect that the intellectual property or Moral Rights or any other rights of any other person are being infringed by us, you must:

(i)      immediately notify us in writing;

(ii)     not make any admissions or take any action in relation to the claim without the prior written consent from us;

(iii)    permit us control over any and all investigations, negotiations, settlement and dispute resolution proceedings relating to the claim; and

(iv)    cooperate with, assist and act at all times in accordance with the reasonable instructions of us, in relation to the claim and any consequent investigations, negotiations, settlement and dispute resolution proceedings.

3.2 Linked Sites

(a)  The Website and the IN SPORT APP social media sites contain links to sites on the Internet owned and operated by third parties and which are not under our control.

(b)  In relation to the other sites on the Internet, which are linked to the Website and IN SPORT APP social media sites, we:

(i)      provide the links to other sites as a convenience to you and the existence of a link to other sites does not imply any endorsement, support or sponsorship by us of the operator of that linked site nor of the information and/or products or services and/or content of the linked site; and

(ii)     take no responsibility for the content and material or maintenance of any linked site; and

(iii)    take no responsibility for the privacy compliance by any linked site, and in particular note that we are not responsible for how the owners and operators of any linked site collect, use or disclose your personal information, so it is important to familiarise yourself with their privacy policies before accessing or using them or providing them with your personal information (which they may collect through the use of cookies) when you visit them.

(c)  This Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

(d)  You may link our Website with our consent.  Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our Website's contents, including any intellectual property notices, and you must not frame or reformat any of our pages, files, images, text or other materials.

3.3 Third Party Platforms

(a) Any use of any IN SPORT APP social media site or IN SPORT APP application will be subject to the terms of that social media platform or application store. You acknowledge that we have no control over the terms of any social media platform or application store and you must separately agree to comply with the terms of any social media platform or application store, as well as these Terms and Conditions, in order to access any IN SPORT APP social media site or IN SPORT APP application.

3.4 Accuracy of Information

(a)  We endeavor to ensure that details, descriptions, images and prices of Goods and Services appearing on the Website, any IN SPORT APP social media site and/or the IN SPORT APP application are correct at the time when the relevant information is entered onto the system.

(b)  Subject to the Australian Consumer Laws, to the full extent permitted by law we disclaim any and all warranties, express or implied, regarding the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or of any linked sites.

(c)  We may remove any material or information from the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, including but not limited to links to other sites on the Internet, at any time without giving any notice, explanation or justification for removing the material or information.

(d)  Subject to Australian Consumer Laws, we will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if we have been advised of the possibility of such loss of profits or damages) which are the consequence of:

(i)      Any inaccuracy of any information or material on the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or any linked sites;

(ii)     Our removal of any information or material from the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or any linked sites;

(iii)    You or any other party acting, or failing to act, on any information contained on or referred to on the Website, any IN SPORT APP social media site and/or the IN SPORT APP application or any of the linked sites; and

(iv)    You using or acquiring, or your inability to use or acquire, any Goods or Services contained or referred to on the Website, any IN SPORT APP social media site and/or the IN SPORT APP application or any linked sites.

3.5 Maintenance

(a)  We reserve the right to perform maintenance and upgrades to the Website, IN SPORT APP social media sites, and IN SPORT APP application at any time and from time to time.

(b)  We will endeavour to provide you with reasonable notice of maintenance and upgrades by posting details on the Website:

(i)      at least 24 hours in advance in the case of scheduled maintenance or upgrading that will result in an outage of more than 120 minutes; or

(ii)     as soon as practicable after becoming aware of the need for unscheduled maintenance that will result in an outage of more than 120 minutes.

3.6 Viruses, Interruptions, Errors and Defects

(a)  We do not warrant, guarantee, or make any representation that:

(i)      the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or the server that makes the Website, any IN SPORT APP social media site and/or the IN SPORT APP application available on the Internet, or any linked sites are free of software viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful;

(ii)     the functions contained in the IN SPORT APP application, and any software contained on the Website, any IN SPORT APP social media, or any linked sites, including access to your Account will operate uninterrupted or are error-free; or

(iii)    errors, defects or omissions in the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or any linked sites, will be corrected.

(b)  Subject to Australian Consumer Laws, we are not liable to you for:

(i)      any viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful and that may affect your computer software or hardware or otherwise affect you as a consequence of you accessing the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or any linked sites;

(ii)     interruptions, including delays to or cessation of access to the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or linked sites, including access to your Account;

(iii)    errors, defects or omissions in the Website, any IN SPORT APP social media site and/or the IN SPORT APP application or linked sites on the Internet; or

(iv)    defamatory, offensive or illegal conduct of any user of the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or any linked sites, whether caused through our negligence or the negligence of our employees, independent contractors or agents, or through any other cause.

(c)  You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website, any IN SPORT APP social media site and/or the IN SPORT APP application, or any linked sites.

3.7 Uploaded Material

(a)  You represent and warrant in relation to any material or information you upload to the Website, any IN SPORT APP social media site and/or the IN SPORT APP application that:

(i)      You are authorised to provide the material or information in accordance with these Terms and Conditions;

(ii)     The material or information:

• is accurate and complete;

• is not offensive or illegal;

• is not defamatory or a malicious falsehood in relation to any product, service, person or corporation;

• is not third party confidential information;

• is not the “passing off” of any product or service, is not misleading or deceptive, and does not constitute unfair competition;

• does not infringe any intellectual property right including, but not limited to copyright and trade mark rights;

• does not infringe any legislation or regulations of the Commonwealth of Australia (including, but not limited to, the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL)) and the State of Queensland and any other parliament competent to legislate in relation to the Website, any IN SPORT APP social media site and/or the IN SPORT APP application or any law in any country where the material or information is or will be available electronically to users of the Website, any IN SPORT APP social media site and/or the IN SPORT APP application; and

• does not otherwise infringe upon the contractual or common law rights of any person or corporation.

(b)  We acknowledge that you own all right, title and interest in and to the Customer Data.

(c)  By uploading any Customer Data and other material that is protected by intellectual property rights including, but not limited to, copyright and trade mark rights on to the Website, any IN SPORT APP social media site, and/or the IN SPORT APP application you are granting us a perpetual, non-exclusive, transferrable, sublicensable, worldwide and payment-free licence to:

(i)      reproduce, use and exploit the Customer Data and other material uploaded by you, including any intellectual property, to the full extent permitted by intellectual property law in any jurisdiction in which the Website, any IN SPORT APP social media site and/or the IN SPORT APP application is available to users, for any purpose including but not limited to the purpose to provide and improve the Goods and Services to you and other persons, both during and after the Term; and

(ii)     allow us to sub-licence others the same rights granted to us in clause 3.7(c)(i) above.

(d)  You consent, and warrant that you have obtained all relevant third party consents, to a breach by us, any transferee, or any licensee or other person authorised by us to use the intellectual property uploaded by you, of any Moral Rights in any copyright in the intellectual property uploaded by you and waive the right to, and warrant that you have obtained all necessary third party waivers of the right to, take any action against us, any transferee, or any licensee or other person authorised by us to use the intellectual property uploaded by you for such breach of any Moral Rights in any copyright in the intellectual property uploaded by you.

(e)  You consent to us emailing you at any email address you provide to us, or telephoning you on any phone number you provide to us, and you have taken steps to ensure that it is safe for you to be contacted by us via these means.

(f)   You acknowledge that the Goods and Services provided by us may be affected by the information you provide to us. We will not be liable for any advice that is incorrect due to your failure to provide accurate and complete information.

3.8 Returns and refunds

(a)  Except for any provisions to the contrary contained in these Terms and Conditions, we are not under any duty to refund the subscription fee to the IN SPORT APP application paid upfront by you. We will do so only on terms to be agreed in writing in each individual case and as prescribed by law.

(b)  No refunds will be given for incorrect choices or as a result of you changing your mind unless we agree in our absolute and sole discretion to provide a refund.

3.9 Advertising

(a)  We may advertise other third party products and services from time to time. In promoting any product or third party service provider, we shall rely on information we are given as to the quality of the goods and services, including the qualifications of the service provider but take no responsibility for that selection and give no warranty as to the ability of any service provider to appropriately carry out the task or as to the quality of that service provider's work. We make no warranty that they will meet any deadline, achieve any outcome, or adhere to any fee estimates, and take no responsibility for their work or how they carry out their instructions.

(b)  You agree that you will conduct your own due diligence regarding any goods you purchase or any service provider you engage, and that you accept full responsibility for purchasing those goods and/or engaging that service provider.

3.10      Liability

(a)  You release us from any liability relating to any goods and/or any act or omission of any service provider advertised by us.

(b)  We and our respective officers, employees and agents have no liability for any costs, losses or damages of any kind, which you may incur, arising whether directly or indirectly. This applies:

(i)      in relation to or in connection with any material or information supplied in respect of advertising on this Website, any IN SPORT APP social media site and/or the IN SPORT APP application;

(ii)     as a consequence of removing any material or information uploaded by you from this Website, any IN SPORT APP social media site and/or the IN SPORT APP application.

(c)  We may terminate access to the Website, any IN SPORT APP social media site and/or the IN SPORT APP application at any time without giving any explanation or justification for the termination of access, and we have no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website, any IN SPORT APP social media site and/or the IN SPORT APP application.

(d)  We will not be liable in respect of any incidental, special, punitive or consequential damages of any kind in connection with any Goods or Services we provide.

(e)  If you claim compensation, damages or contribution from us for loss or damage arising from acts or defaults (including negligence) on our part and some or all of that loss or damage was due to or contributed to by:

(i)      your own acts or defaults or by the acts or defaults of other persons for whose actions or defaults you are responsible; or

(ii)     the acts or defaults of one or more other persons, not being partners, employees or agents for whose conduct we are responsible, then we will be liable only for that proportion of the of the loss or damage which our acts or defaults bear relative to the totality of the conduct of all persons causing or contributing to the loss or damage. Where any law relating to proportionate liability applies to a claim against us, this clause does not seek to exclude the operation of that law but will continue to operate to the extent that its operation is consistent with that law.

3.11          Limit of Liability

(a)  To the full extent permitted by law our liability for any implied warranty or condition is limited, at our choice, to one or more of the following:

(i)      if the breach of an implied warranty or condition relates to Services:

• the supply of the services again; or

• the payment of the cost of having the services supplied again; and

(ii)     if the breach of an implied warranty or condition relates to Goods:

• the replacement of the goods or the supply of equivalent goods;

• the repair of such goods; or

• the payment of the cost of replacing the goods or acquiring equivalent goods, or having the goods repaired.

(b)  To the extent that our liability cannot be disclaimed or released by you, our liability is limited to the amount (excluding disbursements and GST) paid to us by you prior to the date the liability arose.

3.12         Indemnity

You will at all times indemnify and keep indemnified us and our respective officers, employees and agents (Those Indemnified) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of Those Indemnified arising from any claim, demand, suit, action or proceeding by any person against any of Those Indemnified where such loss or liability arose out of, in connection with or in respect of:

(a)  any unauthorised use of the IN SPORT APP application or Intellectual Property Rights;

(b)  breach of these Terms and Conditions by you; and

(c)  publication, distribution or use of the material or information or intellectual property supplied by you, including any and all claims made against the Service Provider by any third party alleging that the Customer Data input by you breaches any law.

4 Our Privacy Policy

(a)  By accessing or using our Website, or any IN SPORT APP social media site; purchasing and/or downloading, creating an account for and/or accessing and/or subscribing to any IN SPORT APP application; providing us with any material or information, via the Website, IN SPORT APP social media site or IN SPORT APP application, or via email, telephone or otherwise; completing any questionnaire, emailing or telephoning us, contacting us via LinkedIn or otherwise communicating with us or engaging us to provide any services, you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this privacy policy.

(b)  The personal information we collect may include your name, date of birth, age, gender, address, email address, telephone details and other contact details and information for identification purposes. If you pay for any Goods or Services by credit card, debit card, electronic transfer or direct debit from your bank account we will collect your card or bank account details. Importantly, we will collect your geolocation data when you use our services, then we may collect your current or last known location which is used in the determination of your locality from other individuals. We may achieve this through various methods, including collecting your Wi-fi, Guidance Positioning System (GPS), Cellular or other technology in your electronic device or web browser. You consent to this. You may be able to nominate whether this data is shared only while you are using the app or at all times. It is your responsibility to ensure that the app settings align with your preferences.

(c)  To the extent practicable and reasonable, you may deal with us on an anonymous basis or through the use of a pseudonym. However, if you engage us to provide any paid Goods or Services, it will not be practicable to correspond with you in this manner and your personal information will be required.

(d)  We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.

(e)  We undertake to take due care with all information we collect. However in providing us with such information you accept that we are not liable for its misuse due to error in transmission or any viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful.

(f)   We will manage your personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) and the GDPR (where GDPRmeans the European Union General Data Protection Regulation, more specifically Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC), where applicable.

4.2 When do we collect information?

(a)  We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (personal information).

(b)  We collect four categories of information:

(i)      Your approximate geolocation data;

(ii)     the personal information you voluntarily provide with your informed consent;

(iii)    personal information about you from other sources, such as a complaint made about you from a fellow user; and

(iv)    “cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.

4.3 How we collect your information

(a)  We collect personal information from you in many different ways. For example, we may collect your personal information through our website or mobile sites, when you visit one of our offices or venues when you contact us or visit one of our social media sites (such as Facebook, X, LinkedIn or Instagram). We may receive information about you that we have taken no active step to collect. If this occurs, then we may keep records of this information or choose to destroy or de-identify the information. There are other ways in which we are likely to collect personal information, and these may include:

(i)      enquiring with us or signing up to our mailing list or marketing material.

(ii)     if we take a photograph, video or other audio-visual recordings of you.

(iii)    by entering into a competition or promotional event or activity.

(iv)    by submitting feedback or participating in a survey, market research or other promotional activity that we (or an agent of ours) conducts.

(v)     through submitting any enquiry or application for employment.

(vi)    via mobile device applications, widgets and other interactive features used or owned by us (together “App”).

(vii)  through using surveillance and security cameras that capture your image.

(b)  We may collect personal information about you from other sources, and these may include:

(i)      an authorised person acting on your behalf.

(ii)     our affiliated and related companies.

(iii)    third-party agents, suppliers and contractors who assist us in operating our business.

(iv)    recruitment service providers and any referees provided on employment applications.

(v)     payment and debit service providers processing and managing the transaction on our behalf.

(vi)    your friends through a marketing or promotional activity that we conduct.

(vii)   marketing research service providers that we engage.

(viii)  through our social media platforms and from people that you are connected with on these platforms.

(c)  You can always decline to give us your personal information, but that may mean that we cannot provide you with some or all of the products and services you have requested.

(d)  We are unable to distinguish the age of the people accessing and using our website or social media platforms or who attend events or activities run by another organisation or us. This may result in us collecting personal information from individuals that are under the age of eighteen years without the consent of a parent or guardian. If this occurs, then that personal information can be removed by contacting us using the contact details listed at the end of this Privacy Policy.

4.4 Why do we use “cookies” and other web use tracking technologies?

(a)  General information about visits to our Website is collected by our computer servers through “cookies” (small files containing a unique identification (ID) number that our Website transfers to your computer’s hard drive through your Web browser to be stored in the cache of your computer).

(b)  The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address. The anonymous non-personal information that we collect and analyse via “cookies” is not personal information as described in the Privacy Act.

(c)  We collect information using “cookies” and other tracking technologies for the following reasons:

(i)      to help us monitor the performance of our Website so that we can improve the operation of the Website and the Goods and Services we provide;

(ii)     to recognise your computer when you next visit our Website to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user; and

(iii)    to log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.

(d)  If you are unhappy about having “cookies” sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, our Website or some of our services may not function properly.

4.5 How do we store your information?

(a)  We use different technologies and procedures to help protect personal information from unauthorised access, loss, alternation, disclosure or use. Some of the safeguards we use are physical access controls, anti-virus software and access authorisation controls to where your personal information is held. Our commitment to data security means:

(i)      we have procedures to limit access to personal information within our organisation;

(ii)     we use security measures and technologies within our organisation to protect your personal information; and

(iii)    we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where personal information is being transferred.

(b)  All Customer Data collected in connection with the IN SPORT APP application is primarily stored in Australia via an Australian cloud provider with infrastructure based in Australia. However, certain services, such as authentication and analytics, may involve processing through Google’s global infrastructure, which could result in data being temporarily stored or processed outside of Australia, including in the United States or other locations. Additionally, while the IN SPORT APP application itself is hosted in Australia, the Website and any IN SPORT APP social media sites may be hosted outside of Australia. As a result, data associated with the Website and social media interactions may be transferred to and stored by foreign hosting service providers, including but not limited to those in the United States. You acknowledge and accept that we may transfer any and all Customer Data (including all personal information) overseas to the United States of America or elsewhere as the case may be.

(c)  By submitting your personal information to us, you expressly agree and consent to the disclosure, transfer, storing or processing of your personal information outside of Australia. In providing this consent, you understand and acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia in relation to personal information. We will take steps to ensure that your information is used by third parties securely and in accordance with the terms of this Privacy Policy. However, by providing your consent, under the Privacy Act 1988 (Cth), we are not required to take all steps as may be reasonable in the circumstances.

4.6 How long do we keep your personal information?

Your Customer Data is stored in a cloud database, that is continuously updated. Thus, any Customer Data that you enter into the database whilst connected to the Internet, should be retrievable from the cloud in the event of any loss of Customer Data from your local device. Data limit per customer is 1GB, and your account data will be automatically deleted after a period of 12 months of inactivity. You may elect to delete your Account and any Customer Data at any time if you wish, by clicking the delete button inside the IN SPORT APP application. This will immediately delete your Account and all of your Customer Data, including from the cloud, and we will no longer store or have any record of it.

4.7 What use do we make of your personal information?

(a)  Provision of goods and services:

(i)      Communicating with you;

(ii)     Allowing you to communicate with others via the IN SPORT APP application;

(iii)    Receiving and processing payments.

(b)  After-sale services:

(i)      Refunds or re-performance of work;

(ii)     Customer service functions, including complaints and warranty claims; and

(iii)    Sending off-risk correspondence.

(c)  Marketing and consumer analytics:

(i)      Providing you with information regarding goods and services or events that may be of interest to you;

(ii)     Improving our goods and services (including contacting you about those improvements and asking you to participate in surveys and reviews about our products and services); and

(iii)    Marketing and promotional activities by us (including by direct marketing by email, SMS and MMS messages).

(d)  Events, competitions and promotions, and social media:

(i)      Drawing and contacting winners;

(ii)     Adding entrants to marketing database;

(iii)    Responding to social media messages; and

(iv)    Fulfilling social media platform rules.

(e)  General administrative and security use:

(i)      Protecting the Website, IN SPORT APP social media sites, and IN SPORT APP application from security threats, fraud, or other criminal activities;

(ii)     Administration and management of IN SPORT APP;

(iii)    Maintenance and development of our Goods and Services, business systems and infrastructure; and

(iv)    Customer service and quality assurance.

(f)   Background checks for employment applications with us:

(i)      Assessing candidate suitability for role;

(ii)     Verification of candidate identity and age;

(iii)    Conducting:

• bankruptcy and directorship searches and company checks;

• Social media activity background checks including publicly available information including Facebook, Twitter, Instagram, and YouTube; and

• Criminal history background checks;

(iv)    Confirmation of eligibility to work in Australia;

(v)     Confirmation of education and qualifications;

(vi)    Confirmation of previous employment; and

(vii)   Consideration regarding medical leave.

(g)  Administration and performance monitoring of employees, whether or not the employment or contractor relationship is prospective, current or past:

(i)      Dealings related to the employer/employee relationship or the contractor/principal relationship (as the case may be);

(ii)     Facilitating any purchase of any products or services and associated staff discounts; and

(iii)    Monitoring systems, performance and time, and internet usage.

4.8 To whom will we disclose your personal information?

(a)  Agents and subcontractors engaged by us to assist in the provision of our Goods and Services to you.

(b)  Our third party partners, including advertising agencies, digital advertising networks (for example Google and Facebook).

(c)  Service providers (including IT service providers).

(d)  Third parties connected with the sales and after sales process including, payment platform providers, financial institutions, credit service providers, credit reporting bodies, and any third party providers who provide us with ecommerce services, or who assist us in providing our products and services to you.

(e)  Third parties connected with the marketing process, including messaging service providers, marketing list providers or third parties who assist us in providing our products and services to you.

(i)    Any other person when we believe release is appropriate to comply with the law, enforce our subscription agreements, these Terms and Conditions, or protect ours or others’ rights, property, or safety.

4.9 Direct Marketing

(a)  You give your express and informed consent to us using your personal information to provide you with information and to tell you about our products, services or events or any other direct marketing activity (including third party products, services, and events) which we consider may be of interest to you, whether by post, email, SMS, messaging applications and telephone (Direct Marketing Communications). In addition, we may send you occasional company news and information about other products and services or special promotional offers of our affiliated companies. If at any time you would like to stop receiving future commercial messages from us, you may do so by using the “unsubscribe” facility included in the Direct Marketing Communication.

4.10 The Notifiable Data Breaches Scheme

(a)  In accordance with the NDB scheme, we will notify you and the Office of the Australian Information Commissioner (OAIC) about any ‘eligible data breaches’ that affect you. An eligible data breach occurs when the following criteria are met:

(i)      There is unauthorised access to or disclosure of personal information held by an entity (or information is lost in circumstances where unauthorised access or disclosure is likely to occur).

(ii)     This is likely to result in serious harm to any of the individuals to whom the information relates.

(iii)    The entity has been unable to prevent the likely risk of serious harm with remedial action.

(b)  If it is not clear if a suspected data breach meets these criteria, we will conduct an investigation to determine whether the breach is an ‘eligible data breach’ that triggers notification obligations.

4.11  How can you access the personal information that we collect?

(a)  We are happy to provide you with details of personal information held about you.

(b)  To access this information, you need to email us at

(c)  If you are concerned that any personal information held about you is inaccurate, out of date, incomplete, irrelevant or misleading you need to email us at support@IN SPORT APP.au  or phone IN SPORT APP Support at +61735563902 and we will take reasonable steps to correct the personal information held about you.

(d)  If you believe that your personal information has been misused, you need to email us at support@IN SPORT APP.au  or phone IN SPORT APP Support at +61735563902 and we will attempt to resolve your complaint. If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992. Email: enquiries@oaic.gov.au. OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints

5   Goods and Services

5.1 Software Licence

(a)  In consideration for the subscription or Pay-Per-View-Events (PPV) fees, we will provide you with:

(i)      Access to the IN SPORT APP software, via the IN SPORT APP application; and

(ii)     Support, during the Term.

5.2 Account

(a)  In order to access the IN SPORT APP software, you must create an Account.

(b)  By creating an Account, you warrant that you are over 18 years of age

(c)  Access to the IN SPORT APP software will be provided by provision of login details by us to you, upon you creating an Account.

(d)  You will:

(i)      keep the login details confidential;

(ii)     only share the login details with us, and not any other person;

(iii)    immediately notify us of any changes to the login details;

(iv)    immediately notify us of any security breach; and

(v)     provide all reasonable assistance to us in containing any security breach.

(e)  You must not permit any third party to access or use your Account.

5.3 Accessing the Service

(a)  From time to time, we may reasonably ask you to provide Us with proof of your identity, and you will provide ss with that proof upon request.

(b)  Users are responsible for all costs arising from the use of the Service, including, without limitation, all Subscription Fees (as defined below), Content-related fees, browsing/data charges, and internet/broadband costs associated with your internet and mobile usage in accessing and using the Service. Subscription fees do not include browsing/data charges and internet/broadband costs, which are dependent on how much and how and where you download content and use the Service. Please contact your internet service provider or mobile telecommunications provider for details of your fees, charges, and costs

(c)  You must ensure, both before you subscribe to the Service and while you continue to use the Service, that your internet connection speed is appropriate for streaming live and delayed audio-visual sporting and other Content and that your mobile phone and mobile phone operating system, your computer, tablet, headset, and any other associated connected equipment or property (including your television) that you use to view or access the Service and any Content (the Devices) are compatible and satisfy all other technical requirements. The Software (as defined below) used to access the Service and view the Content may vary by device and medium, and functionalities and features may also differ between devices

(d)  We are not responsible for any problems or technical malfunction of any Devices, any software, or any failure to access the Service or view the Content on account of technical problems, including any injury or damage to you or any Devices related to or resulting from you using the Service or viewing the Content

(e)  The quality of the display of Content, and the time it may take to commence or resume watching Content, may vary from time to time and between Devices, based on factors including (but not only) your location, internet speed or bandwidth, and the type of Device. Not all Content is available in HD. We make no warranties or representations about the quality of your viewing experience or the time it may take to commence or resume viewing, nor that your viewing experience will be seamless or uninterrupted.

(f)   As a web-based service, we may undertake maintenance or upgrades to and/or there may be unplanned outages to the IN SPORT APP website. Maintenance, upgrades, or outages may affect your ability to access the Service. We will use our reasonable endeavours to limit such incidents.

(g)  From time to time, you may be required to upgrade the Software to continue using the Service. If you decline an upgrade, you may not be able to use or access the Service.

(h)  The number of simultaneous streams you can use across your Devices to view the Service at any one time will depend on Your Subscription Plan (as defined below) with Us, and you cannot use more than any stated number of simultaneous streams.

(i)    When you use the Service and the Software, some information about your activities, including personal information, will be automatically tracked and collected through the use of cookies to assist Us in identifying the Devices you use to access the Service and understanding your preferences so we can try to make your user experience of the Service and Software more enjoyable (please see Our Privacy Policy for details on how We use this information). By installing the Software and using the Service, you consent to the transmission of this information.

5.4 Subscription fees

(a)  You can subscribe to the Service by purchasing one of the Subscription Plans available at IN SPORT APP.au (the Subscription Plan).

(b)  The price for each Subscription Plan will be displayed at the time of purchase, including, where applicable, any free trial period or introductory or initial-only reduced pricing for a specified period (the Subscription Fee). You must pay the Subscription Fee in advance of each subscription period, which is generally monthly. This amount will be automatically deducted from the debit/credit details you provided to us upon creating an Account (Your Account). You authorise us to deduct the monthly subscription fee from your Account.

(c)  We may change your Subscription Fee at any time, generally by giving you at least 21 days' notice, but we may also change your Subscription Fee without notice if required.

(d)  Your Subscription Plan for the Service will automatically renew unless you cancel your Subscription Plan through your account prior to your renewal date (the Renewal Date) or we explicitly state otherwise. This means if you do not cancel by the Renewal Date, we will automatically renew your Subscription Plan and your nominated account/credit card will be charged.

(e)  All amounts are in Australian dollars, and all payments shall be in Australian currency.

(f)   All amounts are exclusive of Goods and Services Tax.

(g)  You are responsible for all applicable taxes associated with your order.

5.5 Pay Per-View Events

(a)  This section only applies if you sign up to any pay per-view event (PPV) that IN SPORT APP may offer from time to time.

(b)  To access a PPV you must:

(i)      have an Account;

(ii)     pay in advance a one-off, non-refundable fee (PPV Fee) via a Payment Method; and

(iii)   comply with these Terms and Conditions.

(c)  On receipt of the payment of the PPV Fee we will grant you a limited, royalty free, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the live PPV Event and replays for your personal, non-commercial use on one device at a time, for a selected period of time, determined by IN SPORT APP

5.6 Deactivation

(a)  We will deactivate your Account, immediately ceasing any access to the Account, if:

(i)      you post any objectionable content or are abusive to other users of the IN SPORT APP application;

(ii)     the subscription fees are not paid when they are due and payable;

(iii)    we are investigating an allegation that your use of the IN SPORT APP application is in breach of these Terms and Conditions; or

(iv)    we have deemed that your use of the IN SPORT APP application or other actions are in breach of these Terms and Conditions.

(b)  We will make a decision on any investigations into any allegation that your use of the IN SPORT APP application is in breach of these Terms and Conditions within 1 month of deactivating your Account. We will contact you for comment in the process of our investigations. You agree to be contacted by us for this purpose. In the event that we determine that there is insufficient evidence of breach of these Terms and Conditions, we will reactivate your Account and issue you with a free subscription for the following month. Your Customer Data may or may not still be accessible upon reactivation. We are not responsible for any loss or damage in the event that your Customer Data is not accessible.

(c)  In the event of 5.5 (a) (i), provided the subscription fees are paid within 1 month of deactivation, your Customer Data may or may not still be accessible upon reactivation.  We are not responsible for any loss or damage in the event that your Customer Data is not accessible.

(d)  In the event of 5.5 (a) (iii), we will not reimburse you for any subscription fees. We will not reactivate your Account for 6 months. Thereafter, any reactivation of your Account will be on a case by case basis, at our sole discretion. In the event of any reactivation, your Customer Data may or may not still be accessible upon reactivation. We are not responsible for any loss or damage in the event that your Customer Data is not accessible.  

5.7 Termination

Either party may terminate the subscription to the IN SPORT APP application without cause at any time prior to payment of the next subscription fee. Upon termination your access to your Account will immediately cease and you will lose all Customer Data.

5.8 Disaster Recovery

(a)  Your Customer Data is stored in a cloud database, that is continuously updated. Thus, any Customer Data that you enter into the database whilst connected to the Internet, should be retrievable from the cloud in the event of any loss of Customer Data from your local device.

(b)  You acknowledge that we do not conduct any data back-up of Customer Data. Data in cloud storage can be corrupted, whether through human error, cybercrime or a failure of the cloud storage provider. In the event of data corruption, we will not be able to restore any of the data you have entered into your Account.

(c)  You acknowledge and agree that we are not responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Customer Data, except as specifically required by these Terms and Conditions.

(d)  To the full extent permitted by law:

(i)      clause 5.7 sets out our entire obligation with respect to disaster recovery and loss of data; and

(ii)     we hereby exclude all liability to you arising from any loss of, or corruption of data, other than liability arising directly from a breach by us of clause 5.7.

5.9 Support

(a)  The level of support will be email and toll free international number support – this may include wait times, however it will be our priority to answer any questions, feedback or provide technical support to you. Please be patient while we assist others.  

(b)  Email our support team at support@IN SPORT APP.au  or phone IN SPORT APP Support at +61735563902

(c)  You will provide all information and documents required to enable us to provide the Support. 

(d)  We will not be liable for any loss or damage arising from:

(i)      your failure to provide or delay in providing; or

(ii)     any inaccuracy, omission or other defect in, any such information or documentation. 

(e)  You acknowledge that we will rely on such information in order to provide the Support, and any failure, delay or inaccuracy in providing (or omitting to provide) such information may affect our ability to provide the Support.

(f)   You acknowledge and agree that the Support and cloud storage of Customer Data may be delivered by one or more third parties.

(g)  You acknowledge and agree that we endeavour to select appropriate parties to deliver any third party services, but, subject to the provisions of the ACL, we are not liable for those parties nor for any acts, failures or omissions of such third parties.

5.10      Interoperability

(a)  You are entirely responsible for use of the IN SPORT APP application, interoperability and management of the interface of the IN SPORT APP application with any third-party software, data stored or used in connection with the IN SPORT APP application.

6  General

6.1 Waiver

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

6.2 Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

6.3 Severance

If any part of these Terms and Conditions are found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Terms and Conditions and the severed part will not affect the validity and enforceability of any remaining provisions.

6.4 No partnership or agency

Nothing contained in these Terms and Conditions creates any relationship of partnership or agency between the parties.

6.5 Entire Agreement

These Terms and Conditions are the entire agreement of the parties and supersedes all other representations, arrangements or agreements. Other than as expressly set out in the Terms and Conditions, as amended from time to time, no party has relied on any representation made by or on behalf of the other.

6.6 Ongoing obligations

Each party must at its own expense do everything reasonably necessary to give full effect to these Terms and Conditions.

6.7 Dispute Resolution

The parties agree to make reasonable attempts to resolve all disputes relating to these Terms and Conditions via direct communication at first instance. In the event that the parties are unable to resolve any dispute via direct communication, the parties agree to attempt to resolve the dispute with the assistance of a Queensland Law Society accredited mediator, with the cost of mediation to be split equally between the parties.

6.8 Jurisdiction

(a)  These Terms and Conditions will be governed by and interpreted in accordance with the laws of Queensland, Australia, without giving effect to any principles of conflicts of laws.

(b)  You agree to the jurisdiction of the courts of Queensland, Australia to determine any dispute arising out of these Terms and Conditions.

In Sport Pty Ltd ACN 693 098 967 trading as In Sport APP ABN 65 693 098 967, its subsidiaries and affiliates in Australia (together as “In Sport APP”, “we”, or “us”) are committed to protecting and managing your personal information in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth) (Privacy Act).

This document is referred to as our Privacy Policy, and it sets out our policies for managing an individual’s personal information and sensitive information, including how we collect, use, hold, store and disclose your information.

Broadly speaking, when we are referring to personal information, we are referring to information or an opinion about you or information that is reasonably recognisable as you. This may include information or an opinion about you that may or may not be accurate and whether the information or opinion is recorded in a hardcopy form or not. 

Additionally, when we refer to sensitive information, we refer to certain personal information that is more sensitive and may include health information or details of memberships of professional associations. Sensitive information is afforded a higher level of privacy protection and requires us to obtain your consent before collecting this type of information.

When we refer to health information, we refer to certain information or opinions about a person’s physical, mental or psychological health or disability, also personal information – whether in writing or not. This includes information or opinion about a person’s health status and medical history, immunisation status and allergies, and counselling records.

This Privacy Policy applies to your personal information and sensitive information regardless of how we collect it from you. By submitting information to us or accessing and using our websites or social media platforms, you are providing your consent to SportsAI using and disclosing your personal information in the ways set out in this Privacy Policy.

About Us

In Sport APP, an innovative entertainment experience that is transforming the current sports streaming services by creating a new immersive experience for fans of the sport and teams alike. In Sport APP demonstrates the ability to extend fan engagement and involvement through virtual and MetaVerse reality practices.

What information we collect

We only collect personal information (and sensitive information) that is necessary for, or related to, conducting our business, assessing and managing our customers and business needs or for one or more of our functions or activities.

The types of information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, and may likely include:

• Contact Information & Personal Data: your name, date of birth, age, gender, address, email address, telephone details and tax file numbers.

• Payment Details: your credit card, bank account details, and billing information to complete purchases.

• Health Information: if you intend to use our services or become a client of ours and where your health status and information may require to be considered;

• Financial Details: your financial details and occupation, which may include budget information, wages/salary information, and general expenditure.

• Identification Documents: your driver’s licence, passport or other photographic identification documents.

• Photographs & Videos: any pictures, videos, sound recordings and other audio-visual recordings that we take of you.

• Employer & Profession: your professional details and information about your employer or an organisation that you represent.

• Social Media Handles: your social media handles and other personal websites and profiles.

• Geo-Location & Locality Information: when you use our services, then we may collect your current or last known location which is used in the determination of your locality from other individuals. We may achieve this through various methods, including collecting your Wi-fi, Guidance Positioning System (GPS), Cellular or other technology in your electronic device or web browser.

• Cookies & Other Device Information: your session cookies and persistent cookies when you visit our website, your device type, browser type, Internet Protocol (IP) address, your URL information, the date and time (including time zone) of your visit, the pages you have accessed on our websites and third party websites, your software and hardware information concerning your mobile device or computer. You can choose to accept or decline cookies.  Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer.  This may, however, prevent you from taking full advantage of the Website. 

• Interaction & Behavioural Information: your interactions, use, habits, behaviours when dealing with us, our website, other platforms (whether embedded in our website or otherwise) and other applications.

• Employment Information: if you apply for employment with us, then your previous employment history, memberships or affiliations with associations, education history, details of your next of kin and referee details.

• Other Information: any other administrative and additional information that you provide to us or authorise us to collect.

How we collect your information

We collect personal information from you in many different ways. For example, we may collect your personal information through our website or mobile sites, when you visit one of our offices or venues when you contact us or visit one of our social media sites (such as Facebook, Twitter or Instagram). We may receive information about you that we have taken no active step to collect. If this occurs, then we may keep records of this information or choose to destroy or de-identify the information.

There are other ways in which we are likely to collect personal information, and these may include:

• enquiring with us or signing up to our mailing list or marketing material.

• if we take a photograph, video or other audio-visual recordings of you.

• by entering into a competition or promotional event or activity.

• by submitting feedback or participating in a survey, market research or other promotional activity that we (or an agent of ours) conducts.

• through submitting any enquiry or application for employment.

• via mobile device applications, widgets and other interactive features used or owned by us (together “App”).

• through using surveillance and security cameras that capture your image.

We may collect personal information about you from other sources, and these may include:

• an authorised person acting on your behalf.

• our affiliated and related companies.

• third-party agents, suppliers and contractors who assist us in operating our business.

• recruitment service providers and any referees provided on employment applications.

• payment and debit service providers processing and managing the transaction on our behalf.

• your friends through a marketing or promotional activity that we conduct.

• marketing research service providers that we engage.

• through our social media platforms and from people that you are connected with on these platforms.

You can always decline to give us your personal information, but that may mean that we cannot provide you with some or all of the products and services you have requested.

We are unable to distinguish the age of the people accessing and using our website or social media platforms or who attend events or activities run by another organisation or us. This may result in us collecting personal information from individuals that are under the age of eighteen years without the consent of a parent or guardian. If this occurs, then that personal information can be removed by contacting us using the contact details listed at the end of this Privacy Policy.

Why we collect your information

The purposes for which we collect and use your personal information depends on the nature of your interaction with us but may include the following circumstances:

• responding to requests for information, feedback and other general enquiries;

• communicating with you and confirming your identity;

• providing you with our services or the purpose requested;

• processing your purchases, orders, transactions or sales, including the processing of payments, arranging shipping and providing you with tax invoices or order confirmations;

• informing you about our business and service offerings, news, updates, direct marketing material and event invitations (including through our social media platforms for our convenience);

• for data and marketing research and developing and improving our product and service offering;

• processing our recruitment and employment processes (including for volunteers, internships and work experience);

• administering activities, events, contests or promotions;

• for any other purposes (including secondary purposes) that you would reasonably expect; and

• to enable us to comply with our obligations under the law.

Disclosing your information

During the conduct of our business, we may disclose your personal information in a variety of circumstances, including to the following parties:

• our affiliates, subsidiaries and related entities;

• our engaged third-party contractors, agents, and suppliers who provide or perform different products and services for us;

• commercial partners under an agreed information-sharing arrangement;

• payment and debit service providers and processors, including credit reporting agencies;

• our marketing research service providers and digital marketing agents;

• third-party website service providers and website plugin or widget service providers;

• our third-party e-commerce platform service providers engaged in offering our range of products and services to you for purchase;

• our professional advisors, such as our lawyers, accountants and financial advisers;

• the relevant courts, tribunals or regulatory authorities and law enforcement bodies;

• anyone else to whom you authorise us to disclose your information or that would be reasonably expected; and

• any other company or individual that it is necessary to disclose your personal information to enable us to provide you with the products or services that you have requested.

By providing us with personal information, you consent to this disclosure.

We take reasonable steps to ensure that the third parties we engage take reasonable steps to protect your personal information following the APPs and in a similar manner with this Privacy Policy. Our third-party service providers are required only to use the personal information disclosed to them by us for the purpose that it was provided to them. Additionally, the third parties who we have disclosed your personal information to may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.

We also use Google Analytics to help us understand how our customers and clients use our platforms, products and services. You can read more about how Google uses your Personal Information via https://www.google.com/intl/en/policies/privacy/.  You may also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.  This information may be disclosed to a potential purchaser.  We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

Do we disclose information to overseas recipients?

Your personal information may be transferred abroad or stored overseas for a variety of reasons. It is not possible to identify each country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws that are at least substantially similar to the APPs, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the APPs if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction that does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information following the APPs.

Protection, storage and how we hold your personal information

In Sport APP takes reasonable steps to protect your personal information from unauthorised access, use, or disclosure. For example, we maintain computer and network security, i.e. we use firewalls (security measures for the internet) and other security systems such as identifiers and passwords to control access to our computer systems.

With that in mind, there is no method of transmission over the internet or through electronic storage through our engaged providers that is fully secure. We cannot guarantee the security of your personal information. If we are required by law to inform you of any unauthorised access, use, or disclosure of your personal information, then we will notify you electronically, in writing or by telephone (if required and permitted to do so by law).

Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the Internet. Anyone using our website is encouraged to exercise care in sending Personal Information via the Internet.

We hold and store your personal information in any of the following ways:

• paper-based files; or

• electronic record-keeping methods; and

• trusted third-party storage providers based in Australia and overseas, including cloud-based storage providers. 

Paper-based Storage

Your personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and unauthorised access, modification or disclosure.

Electronic Storage

Your personal information is generally usually collected in electronic form for use or storage with the third-party storage provider that we engage.

Third-Party Storage

Your personal information is generally usually collected in electronic form for use or storage with the third-party storage provider that we engage.

We cannot ensure that your Personal Information is or will remain secure. This is due to us not having control over the third-party provider’s policies and procedures concerning the handling and storing of your Personal Information. We take reasonable steps to ensure that the third parties we engage take reasonable steps to protect your personal information in accordance with the APPs and in a similar manner with this Privacy Policy. 

The choices that you can make about your personal information

You can request your Personal Information to:

• be destroyed; or

• be de-identified; or

• be accessed; or

• be provided to you as a copy,

at any time by request to our Privacy Officer using the contact details provided below. We may not be able to entertain your request if it is unlawful to do so or is otherwise impractical or unreasonable to do so. We provide more information below:

Deleting your personal information

Your personal information is kept in our records until you request us to delete this information or as long as necessary to provide our products and services to you and for legitimate and essential business purposes, such as complying with our legal obligations or settling disputes. This means that your personal information can be held for some time.

Remaining Anonymous & De-Identification

We require you to provide specific details and information to provide our products and services to you. We provide everyone with the opportunity of staying anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not possible for us to deal with you anonymously or pseudonymously on an ongoing basis. If we do not collect your personal information, you may not be able to utilise the products or services, or participate in our events, programs or activities we manage or deliver.

Accessing or correcting your personal information?           

You can access or request a copy of your Personal Information held by us by sending us a request. You will not be charged for requests to access your Personal Information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.

On occasions, we may decline your request to access or correct your Personal Information in accordance with the APPs. If we do refuse your request, we will provide you with a reason for our decision and in the case of a request for correction, we will include a statement with your Personal Information about the requested correction.

Updating your personal information

You are responsible for ensuring that your Personal Information with us is accurate and updated regularly. We will take reasonable steps to ensure that the Personal Information we collect, use or disclose is accurate, complete and up to date. You can help us to do this by letting us know if you notice errors, inaccuracies or discrepancies in the information we hold about you and if your details change.

Direct Marketing Material – Unsubscribing and Opting-out

We may use or disclose your personal information to inform you about our services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt out at any time by contacting us using the contact details below.

If you opt out of receiving marketing material from us, then we may still contact you concerning our ongoing relationship with you.

General data protection regulation – GDPR Compliance

GDPR stands for the General Data Protection Regulation and is effective as of 25 May 2018. GDPR replaces national privacy and security laws that previously existed within the European Union (the EU) with a single, comprehensive EU-wide law that governs the use, sharing, transferring and processing of any personal data that originates from the EU.

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not explicitly target customers located in the European Union, and we do not monitor the behaviour of individuals in the European Union, and accordingly, the GDPR does not apply.

Making a complaint

You may contact us at any time if you have any questions or concerns about this Privacy Policy or about how your Personal Information has been handled. You may make a complaint to the Privacy Officer using the contact details set out below.

Complaint handling process:

The Privacy Officer will first consider your complaint to determine whether there are simple or immediate steps that can be taken to resolve the complaint.  We will contact you within thirty (30) days of the date we receive the written details of your complaint to acknowledge that we have received it. We may ask you to provide further information about your complaint and the outcome you are seeking.

Our Privacy Officer will review the way we dealt with your Personal Information, conduct an internal investigation (if necessary) into the complaint and will respond to you within thirty (30) days of the date we acknowledged receipt of your complaint. If the matter is complicated or our investigation may take longer, we will let you know.

If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992.

OAIC email address: enquiries@oaic.gov.au

OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints

Changes to this Privacy Policy

We may amend this Privacy Policy occasionally, with or without notice to you. We recommend you visit our website regularly to keep updated with any changes.  If there are any material changes to our Privacy Policy, then we will take reasonable steps to notify you of any changes by either sending you an email to your last known email address that we hold.